Questions

Family Info

Instructions & Tips

Learn from Home - Especially for Parents and Guardians

FAQs

For Families

ParentVUE Attendance Robocall FAQ
Translations: Arabic | Spanish | Swahili | Vietnamese
FAQs for Families
FAQs for Exceptional Education
FAQs for ALE
FAQs for CTE
For Families - Internet Access

Questions about the 2020-2021 School Year?

Do you have questions about the 2020-2021 school year?

We'll be posting FAQs and more answers here.

Please also email Answers2020@tusd1.org

Log-In Instructions for Students

How do students log into Clever? (Video Instructions)

Video a Clever en español

Go to clever.com/in/tusd1
Click on "Log in with Network Credentials."
Sign in using your 10-digit Student ID number (or "matric") plus @s.tusd1.org
Example: 1301234567@s.tusd1.org

Chromebook: Zoom & Clever Logon

Translations: Arabic | Spanish | Swahili | Vietnamese

Chromebook Clever Logon Issues

Translations: Arabic | Spanish | Swahili | Vietnamese

Clever - Guía estudiantil para iniciar sesiones en casa

Guía estudiantil para iniciar sesiones en casa (en PDF)

How do students log in to Office 365? (Video Instructions)

Video a Office 365 en español

Student Logon/Password Change (August 2020)

Every TUSD student has an Office 365 account that has been set up for them. They can access their account by going to

portal.office.com, clicking Sign in (top right), and then doing the following:

Enter < matric@s.tusd1.org > (without the < >) in the spot where it says "Email, Phone, Skype."
Students' matric number is their student ID number.
Upon entering this information, you will be taken to the TUSD sign in page. Your student's username will be the same matric@s.tusd1.org they used at the log-in screen, and their password is the same password they log in with at school.
Students have to make sure they include the "s." after @ in the username: matric@s.tusd1.org.

How do students log in to StudentVUE (Synergy)?

Go to https://student.tusd1.org/

and log in using your 10-digit Student ID number and your District password.

IMPORTANT: Your StudentVUE User Name is your 10-digit Student ID number, not your district email address.

You can also access StudentVUE via the StudentVUE App for iOS and Android.

Zoom: Log-In, Log-Out, and Meetings (Video Instructions)

Logging Out of Zoom

Logging Out of TUSD Zoom for Grades 2-12 (in PDF) | Video: https://youtu.be/p46OXaYP4Ic
How to Sign Out of Zoom and Office 365 Completely on PC (in PDF)
Note: Follow this procedure if you have more than one child using Zoom, Clever, and Office 365 on the same computer.
Translations: Arabic | Kirundi | Spanish | Swahili | Vietnamese

Zoom Information for Teachers and Parents

How do I find my child's matric or Student ID?

Your child's Student ID is sometimes called their "matric" number.

If you have a ParentVUE account, you can find your their Student ID (or matric number) in ParentVUE.

Log into ParentVUE at https://parent.tusd1.org/.

Students can also find their matric/Student ID in StudentVUE, https://student.tusd1.org/

Non-TUSD Devices on Campus: Log On to TUSD-WiFi

Students who bring their own non-TUSD devices from home when they return to their school for in-person learning need to connect to the TUSD-WiFi network. Or if unable to connect to TUSD-WiFi network, they can try connecting to the TUSD-Guest network. Please see the illustrated instructions below:

How to Connect a Non-TUSD Device to the District WiFi on Campus
Translations: Arabic | Kirundi | Spanish | Swahili | Vietnamese

Free WiFi Map for Arizona

Use this free WiFi map from Connect Arizona to find free public WiFi hotspots at public libraries, schools, businesses, and other sites. Some sites may offer indoor public access during business hours, others provide access in the parking lot only. Everyone using the sites - outside or inside - is encouraged to practice social distancing precautions, including staying in your vehicle or at least six feet from other users and wearing a mask if necessary.